Privacy Policy

Effective Date: 15 April 2026
Website: www.gallontrading.com
Legal Entity Name: Gallon Trading

Registered Office: 1A Kapur Mahal, Marine Drive, Mumbai 400020. Maharashtra, India.

1. Introduction

This Privacy Policy describes how Gallon Trading (“Company”, “we”, “our”, or “us”) collects, uses, processes, stores, shares, and protects personal data of individuals who visit our website or purchase products from us.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

This Policy applies to all users within India.

2. Legal Framework

This Privacy Policy is framed in accordance with:

The Information Technology Act, 2000
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The Digital Personal Data Protection Act, 2023
Applicable provisions of the Consumer Protection Act, 2019 and E-Commerce Rules, 2020

For the purposes of the DPDP Act, the Company acts as a Data Fiduciary.

3. Personal Data We Collect

We collect only such personal data as is necessary for lawful purposes related to our business as a pasta importer and distributor.

A. Personal Information

Full name
Mobile number
Email address
Shipping address
Billing address
PIN code
GST number (if applicable for business customers)

B. Payment Information

Payments are processed through RBI-compliant third-party payment gateways.

We do not store:

Full debit/credit card numbers
CVV
Banking credentials

Payment data is processed securely by authorized payment service providers.

C. Account Information (If You Create an Account)

Username
Encrypted password
Order history
Saved addresses

D. Technical & Usage Data

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Cookies and analytics data

4. Lawful Basis and Purpose of Processing

We process personal data only for lawful purposes, including:

Processing and fulfilling orders
Delivering imported food products
Customer support and grievance handling
Sending transactional communications (order confirmations, delivery updates)
Fraud prevention and cybersecurity
Improving website functionality and user experience
Compliance with tax, regulatory, and legal obligations

We do not process personal data for purposes incompatible with those listed above.

5. Consent

Where required under applicable law, we obtain your consent before collecting or processing personal data.

You have the right to:

Withdraw your consent at any time
Request erasure of personal data
Restrict processing

Withdrawal of consent may affect our ability to provide services.

To withdraw consent, contact: info@gallontrading.com

6. Sharing of Personal Data

We do not sell or rent personal data.

We may share personal data strictly on a need-to-know basis with:

Payment gateway providers
Shipping and logistics partners
IT and cloud service providers
Accountants, auditors, or legal advisors
Government authorities or regulators when legally required

All third-party service providers are contractually obligated to maintain confidentiality and reasonable security standards.

7. Cross-Border Data Transfers

As an importer of international pasta brands, certain service providers (such as cloud hosting providers) may store data outside India.

Where cross-border transfers occur, we ensure compliance with the Digital Personal Data Protection Act, 2023 and applicable government notifications.

8. Data Retention

We retain personal data only:

As long as necessary to fulfil the stated purposes
To comply with tax and regulatory requirements
To resolve disputes
To enforce contractual rights

Once no longer required, data will be securely deleted, anonymised, or archived in accordance with applicable laws.

9. Your Rights Under the DPDP Act, 2023

Subject to applicable law, you have the right to:

Access your personal data
Request correction or updating of inaccurate data
Request erasure of personal data
Withdraw consent
Nominate another person to exercise rights in case of incapacity
Seek grievance redressal

To exercise these rights, contact: info@gallontrading.com

We will respond within the timelines prescribed under applicable law.

10. Cookies Policy

We use cookies and similar technologies to:

Enhance website performance
Remember shopping cart preferences
Analyze traffic and user behavior
Improve customer experience

You may disable cookies in your browser settings; however, certain features of the website may not function properly.

11. Data Security

We implement reasonable security practices and procedures as required under Indian law, including:

SSL encryption
Secure hosting infrastructure
Firewall protection
Access control restrictions
Periodic security review

While we strive to protect personal data, no electronic transmission or storage system is completely secure.

12. Children’s Privacy

Our website and products are intended for individuals above 18 years of age.

We do not knowingly collect personal data from minors. If we become aware of such collection, we will take appropriate steps to delete such information.

13. Force Majeure (Act of God)

The Company shall not be liable for any failure, delay, interruption, breach, or inability to comply with this Privacy Policy where such failure results from events beyond its reasonable control (“Force Majeure Event”).

Force Majeure Events include, but are not limited to:

Acts of God
Natural disasters (earthquake, flood, cyclone, fire)
Pandemic or epidemic
War, civil unrest, or terrorism
Government actions or restrictions
Power failures or internet disruptions
Cyberattacks beyond reasonable security controls
Any event beyond the reasonable control of the Company

In such circumstances, obligations shall be suspended for the duration of the Force Majeure Event.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in law, technology, or business practices.

Updated versions will be posted on this page with a revised “Effective Date.”

Continued use of the website after such updates constitutes acceptance of the revised Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

📧 Email: info@gallontrading.com